Delete Dejzo Account

How to delete your account

If you can access the Dejzo app, open the app and go to Profile > Delete my account. Follow the confirmation steps shown in the app.

Request deletion without the app

If you no longer have access to the app, email us from the phone number or email associated with your account.

Send your request to: support@dejzo.com

Please include:

• Your full name
• Your registered phone number
• Whether the account is a customer account or driver account
• A short confirmation that you want your Dejzo account deleted

What data is deleted

When we process your request, we delete or anonymize account profile data, contact details, authentication data, saved app preferences, device tokens, and data that is no longer required to provide the service.

Data we may need to keep

Some trip, payment, safety, support, fraud-prevention, tax, accounting, or legal records may be retained where required by law, platform security, dispute handling, or legitimate business obligations. Where possible, retained records are minimized or anonymized.

Processing time

We aim to review deletion requests within 7 days. Full deletion or anonymization may take up to 30 days unless a longer retention period is legally required.

Contact

App name: Dejzo
Support email: support@dejzo.com
Support phone: +355692388883

Last updated: May 13, 2026